Terms and Conditions
Last Updated: December 23, 2025
Welcome to WOVYN (www.wearwovyn.com), a brand operated by FIFTHVERSE TECHNOLOGIES PRIVATE LIMITED. By accessing or using our website and services, you agree to be bound by these Terms and Conditions.
1. Company Information
Legal Entity: FIFTHVERSE TECHNOLOGIES PRIVATE LIMITED
CIN: U62099BR2025PTC074793
PAN: AAKCN3283B
TAN: PTNN04507G
Registered Office
Panch-Pandaul (Middle), Station Road Vill-Pandaul, Madhubani Bihar, India - 847234
Operational Office
Building no 13, Leela Nivas BSR Paradise Road, Bhoganahalli Bangalore 10, Bengaluru Urban Karnataka, India - 560103
GST Numbers
Karnataka: 29AAKCN3283B1ZE
Bihar: 10AAKCN3283B1ZX
Contact:
Email: support@wearwovyn.com
Phone: +(91) 99802 16807
2. Acceptance of Terms
By placing an order on www.wearwovyn.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and other policies posted on this website.
3. Eligibility
You must be at least 18 years of age to use this website and make purchases. By using this website, you represent and warrant that you are of legal age to form a binding contract.
4. Products and Pricing
4.1 Product Descriptions
We strive to provide accurate descriptions, specifications, and images of our products. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
4.2 Pricing
All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price displayed at the time of purchase.
4.3 Product Availability
All products are subject to availability. We reserve the right to discontinue any product at any time.
5. Orders and Payment
5.1 Order Placement
By placing an order, you make an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason.
5.2 Payment Methods
We accept payments through our integrated payment gateway partners (Razorpay, Cashfree, and others). All transactions are processed securely.
5.3 Prepaid Only
We operate on a strictly prepaid basis. We do not offer Cash on Delivery (COD) services. Full payment must be received before order processing begins.
5.4 Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email. This constitutes acceptance of your order.
5.5 Payment Security
All payment information is processed securely by our payment gateway partners. We do not store your complete credit card or banking information on our servers.
6. Cancellation Policy
No Cancellations After Purchase
Once an order is placed and payment is completed, we begin our preparation process immediately. Therefore, we do not accept cancellation requests after purchase. Please review your order carefully before completing payment.
For more details refer to our Refunds, Cancellation and Exchange Policy page.
7. Shipping and Delivery
7.1 Shipping Partners
We ship all orders through India Post or other authorized shipping partners.
7.2 Delivery Timeline
Domestic orders typically deliver within 7-10 days. International orders may take longer depending on the destination. These are estimates and not guarantees.
7.3 Shipping Address
You are responsible for providing accurate and complete shipping information. We are not responsible for delays or non-delivery due to incorrect addresses provided by you.
7.4 Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
For more details refer to our Shipping Policy page.
8. Returns, Exchanges, and Refunds
Please refer to our detailed Refunds, Cancellation and Exchange Policy page.
9. Quality Assurance
We document the complete packing process of every order on video. This serves as our quality assurance record and may be used in case of disputes regarding product condition, accuracy, or completeness.
10. User Accounts
10.1 Account Creation
You may need to create an account to place orders. You are responsible for maintaining the confidentiality of your account credentials.
10.2 Account Accuracy
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
10.3 Account Security
You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.
11. Intellectual Property Rights
11.1 Ownership
All content on this website, including but not limited to text, graphics, logos, images, designs, and software, is the property of FIFTHVERSE TECHNOLOGIES PRIVATE LIMITED or its content suppliers and is protected by Indian and international intellectual property laws.
11.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use this website for personal, non-commercial purposes.
11.3 Restrictions
You must not:
- Reproduce, distribute, or create derivative works from our content
- Use our brand name, logos, or trademarks without written permission
- Copy or imitate our designs, patterns, or embroidery work
- Use our content for any commercial purpose
12. User Conduct
You agree not to:
- Use this website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Upload viruses or malicious code
- Engage in any form of automated data collection (scraping, harvesting, etc.)
- Impersonate any person or entity
- Post false, misleading, or defamatory content
13. Product Reviews and Content
13.1 User-Generated Content
You may submit reviews, comments, or other content. By doing so, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content.
13.2 Content Standards
User content must be respectful, relevant, and lawful. We reserve the right to remove any content that violates these standards.
14. Photography and Videography
By purchasing from WOVYN, you acknowledge that:
- We create videos of the packing process for quality assurance
- These videos are for internal use and dispute resolution
- You are encouraged to create unboxing videos for your own records and potential exchange claims
15. Limitation of Liability
15.1 Disclaimer of Warranties
Our products are provided "as is" without warranties of any kind, either express or implied, except as required by law.
15.2 Limitation of Damages
To the maximum extent permitted by law, FIFTHVERSE TECHNOLOGIES PRIVATE LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our products or website.
15.3 Maximum Liability
Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.
16. Indemnification
You agree to indemnify, defend, and hold harmless FIFTHVERSE TECHNOLOGIES PRIVATE LIMITED, its founders, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your violation of these Terms
- Your use of our products or website
- Your violation of any third-party rights
17. Governing Law and Jurisdiction
17.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
17.2 Jurisdiction
Any disputes arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.
18. Dispute Resolution
18.1 Informal Resolution
We encourage you to contact us first to resolve any disputes informally at support@wearwovyn.com
18.2 Formal Resolution
If informal resolution fails, disputes shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, in Bangalore, Karnataka.
19. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
20. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
21. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms.
22. Entire Agreement
These Terms, together with our Privacy Policy and other policies posted on our website, constitute the entire agreement between you and FIFTHVERSE TECHNOLOGIES PRIVATE LIMITED regarding your use of our website and purchase of our products.
23. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
24. Contact Information
For questions about these Terms and Conditions, please contact us:
Email: support@wearwovyn.com
Phone: +(91) 99802 16807
Address: Plot no 13, Leela Nivas, BSR Paradise Road, Bhoganahalli, Bangalore 10, Bengaluru Urban, Karnataka, India - 560103
Business Hours: Monday to Friday, 10:00 AM to 6:00 PM IST
All timelines mentioned are in business days. Government holidays in India and Karnataka are considered non-business days.
